Apple Accused Of Misleading EU Customers
The Portuguese Association for Consumer Protection, DECO, is unhappy with Apple’s representation of the European Union (EU)’s warranty policy.
DECO has filed a lawsuit in which, it has accused Apple of misrepresenting the EU’s warranty policy in a way that encourages customers to buy the company’s optional and pricey AppleCare warranty.
The lawsuit cited statements like the one found on Apple’s website which said that EU’s two-year consumer protection law only covered defects present at the time of delivery.
According to a report in The Verge, the EU’s warranty policy covers any defect that occurs within this two-year timeframe. Apple is facing a similar suit in Italy that threatens to shut down retail sales for 30 days in the country.