Finally, AT&T is listening to customers and providing them with a service they should have received long time back.
Now, AT&T will unlock your iPhone. AT&T will unlock it on the condition that your 2-year contract needs to be expired. The unlock will allow users to use their iPhone on any other carrier’s network that is compatible with the device.
Beginning Sunday, April 8, we will offer qualifying customers the ability to unlock their AT&T iPhones. The only requirements are that a customer’s account must be in good standing, their device cannot be associated with a current and active term commitment on an AT&T customer account, and they need to have fulfilled their contract term, upgraded under one of our upgrade policies or paid an early termination fee. — AT&T
It seems that the new policy is in response to an iPhone owner who contacted Apple CEO Tim Cook after AT&T refused to unlock his off-contract iPhone 3GS. The 3GS owner was moving to Canada and wanted to continue to use his phone after the move. AT&T eventually unlocked the device after being contacted directly by Cook’s office.
While there are any number of hacks and unlock workarounds, this new policy offers the more patient among us to finally escape AT&T’s lack of service, customer care, and commitment to slow network expansion.