A few international iOS users wrote on Apple’s support forums, MacRumors forums and Twitter reporting issues on unsuccessful app updates today. According to users who faced this issue, the procedure of updating apps in the iTunes popped a warning messaging stating “the update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.”
Member Albertus8898 on Apple Support Forums:
i didnt change or log out from my apple id at my iphone 5. But when i wanted to update one of my apps it said “update is not available for this apple id either becuase of using different id or….” then i checked my apple id’s apps and most of my apps gone. what should i do to make them back to my apple id account? and i tried to delete those apps and redownload them but it gave the same message.
One user contacted an Apple Support representative, who confirmed there was a server issue on Apple’s side that was affecting app updates. Apple is working on the problem but they haven’t given a timeline to resolve the issue.
”At this time, this issue that you’re experiencing with updating apps is being investigated. There are no possible fixes at this current time, as [it’s] an issue with our servers, but we are working on it and should have it functioning properly later today.
Reader Vinamra on MacRumors forums:
“I go 4 app updates today and as soon as I clicked the update button, the App Store app popped up with the following message:
“Update Unavailable with this Apple ID – This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.”I have always used a single Apple ID and this phone (5S) was bought new and have never had this problem in the past.
Although such erroneous notifications come up when users are switching multiple accounts or changing countries, the number of complaints mushroomed today indicate that in spite of one account per user country there is a wider issue with Apple’s system today. If you face a similar issue then feel free to mention below, we’ll voice it immediately.