Siri Sued For False Advertising
Imagine a teenager sending a text message to his mom via iMessage and autocorrect somehow changes the context into an inappropriate message. As a result, the teen is grounded by his mom.
Can this teenager then sue Apple for damages? This may sound ridiculous but something like this is happening.
On Monday, 12 March 2012, New Yorker Frank M. Fazio filed a lawsuit against Apple. Fazio claimed false advertising as a reason for his action. He said that Siri did not work as well as the commercials suggested it did. So he sued Apple for perpetuating a “misleading and deceptive” message. Fazio says Siri was “at best, a work-in-progress” and it should not be promoted as anything more in the media.
According to the Wall Street Journal, the class action lawsuit includes the following language:
[I]n many of Apple’s television advertisements, individuals are shown using Siri to make appointments, find restaurants, and even learn the guitar chords to classic rock songs or how to tie a tie. In the commercials, all of these tasks are done with ease with the assistance of the iPhone 4S’s Siri feature, a represented functionality contrary to the actual operating results and performance of Siri.
One should be surprised if the court finds some merit in this lawsuit.